At our store each custom shirt is made especially for you based on the details you provide during the ordering process, including color, size, additional wording, punctuation, spelling, and capitalization. We want to ensure that you are satisfied with your purchase, so please take a moment to review your order details carefully before submitting.
User Input Errors
If there is an error in the information you entered (e.g., misspelling, incorrect size, incorrect color etc.), we are not responsible for these mistakes. Unfortunately, we cannot offer refunds or exchanges for items where the error is due to incorrect information provided during the ordering process. In these cases, a new shirt would need to be purchased.
Inaccurate Stitching
If there is an issue with the stitching that does not match the details you provided (e.g., incorrect color, size, additional wording etc., that differs from your order confirmation), we are happy to offer an even exchange for the exact same product, ensuring the correction is made.
If you have any questions or concerns about this policy or need assistance with your order, please don't hesitate to contact us at tstitchez22@gmail.com or (313) 574-2843.
Thank you for understanding and supporting our commitment to delivering high-quality, personalized products!
